Generally, our electric bikes are packed with the front wheel and handlebar disassembled. The easy-to- setup instruction manual is also enclosed with each bike. You can assemble it in about 10 minutes.

All tools are included in the package. Extra hardware are also included as a backup. 

The limited 1-year warranty covers any defects in materials or workmanship that occur as part of normal usage. The specific components that are covered by the warranty may vary depending on the manufacturer and model, but generally speaking, these are some of the components that are typically covered by our eBike warranty:
• The frame (including any welds)
• The drivetrain (including electric motor, throttle, and PAS sensor)
• Pedal assist system
• Battery pack

It’s important to note that certain wear and tear items such as tires, tubes, brake pads, and chains are not covered under the warranty but can be replaced as necessary when needed. Additionally, any damage caused by misuse or improper maintenance is also not covered under the warranty.

This depends on the battery size you choose. Generally, the Lithium battery will come 50% factory charged and will take about 5-7hrs to fully charge a dead battery. 

eBike battery range differs depending on the 350-500w capacities chosen.  Generally, lithium batteries are much more efficient than Ni-Cad, and will offer you more range, assuring you better re-cycling times and a lower weight-to-wattage ratio. Depending on different factors such as terrain, the weight of the user, and outside temperature, the range of the battery may vary. This product is perfect for those who commute or cycle frequently, as it provides plenty of power to get you where you need to go.

These eBikes are classified as “Class 2” eBikes.  The factory will set the model shipped with a “set speed” of 20MPH as per United States federal guidelines on Class 2 E-bikes.

On any electric bike, motor and bike speed is dependent on voltage. When a battery is fully charged it has a higher voltage than when it is discharged. Therefore, an electric bike will go faster when the battery is fully charged and slower when it is nearly empty.

In most countries, the answer is no—you do not need a license to ride an ebike. This is because ebikes are considered “low-powered vehicles,” meaning they are designed for short distances and speeds that are lower than those of traditional motorized vehicles. That said, some countries may have different regulations regarding ebikes, so make sure to check your local laws before hitting the streets.

In addition to checking your local laws regarding ebikes and registration requirements, there are also several safety tips that all ebikers should keep in mind when riding their bikes. For starters, always wear protective gear such as a helmet when riding—even if you don’t think it’s necessary! Additionally, make sure your bike has working lights (especially if you plan on riding at night) and properly functioning brakes so that you can stop quickly if needed. Finally, never attempt any stunts with your ebike; although they may seem fun at first glance, they can be incredibly dangerous and even deadly!

Most eBikers ride their bikes on sidewalks and bicycle paths, as these tend to be much safer than roads with cars and other motorized vehicles. Many city ordinances have made it easy for eBikes to use bike lanes and marked bike paths.  However, it’s important to note that some cities have specific regulations regarding where eBikes can be ridden; for example, some cities may prohibit eBikes from being ridden on sidewalks in certain areas or only allow them in designated bike lanes. Again, it’s always best to check your local laws before riding your eBike anywhere.
Also keep in mind that if you plan on taking your eBike out of city limits (for example, if you want to go camping or take a long weekend trip), you may need to register it with the appropriate authorities first.